Connect with us

International

Moving beyond the paradigm: Changi, Aena, HIA, Malaysia Airports & Huawei talk digital transformation and the need for industry-wide collaboration

The following article was published by Future Travel Experience
Read the key takeaways from the recent FTE/Huawei webinar on next-generation technology…

Published

on

The following article was published by Future Travel Experience

Read the key takeaways from the recent FTE/Huawei webinar on next-generation technology – full recording now available on-demand.

Digital transformation in the transportation industry has advanced rapidly through innovations such as 5G, Artificial Intelligence (AI), Internet of Things (IoT), and big data. The widespread use of such technology in the aviation business was the main focus during a recent virtual event hosted by FTE and Huawei on “How next-generation technology can restart & reimagine global airports”. Here, we share some of the key takeaways from the webinar, while the full recording is now available to watch here.

The webinar kicked off with an opening speech by Moussa Huang, Director of the Global Aviation Business, Huawei Enterprise BG, who outlined how Huawei has supported the industry during the COVID-19 pandemic through the use of innovative digital technologies. For instance, during the crisis the technology corporation helped Shenzhen Airport consolidate multiple data sources into a unified data lake and build algorithm and data models to quickly deliver scenario-based solutions. Impressively, Huang highlighted that it took just three weeks to build the model and application to manage the airport’s pandemic prevention measures. “We must seize opportunities to rebuild smart airport systems and prepare for the global recovery. Huawei believes combining advanced ICTs and industry know-how will be critical in ensuring success,” he said.

Watch the full webinar recording on-demand here >>

Building on this, Huawei’s Chief Digital Officer, Global Aviation, Andy Bien then presented on how airports can use technology to survive and remain resilient in the wake of disruptions. “Having a strong and reliable open cloud stack is very important,” he highlighted by referring to a recent example from Shenzhen Airport. The airport was able to build its intelligent stand allocation solutions application using existing assets in just three weeks, thanks to Huawei’s cloud stack. The solution helped shorten the allocation time from four hours to one minute.

Bien also focused on how artificial intelligence (AI) can lessen the burden on human resource and increase passenger satisfaction when used for customer service. On the operational side, AI can be utilised for AI airbridge allocation, which Huawei has already implemented at Shenzhen Airport, as well as for AI turnaround times. Another AI application he highlighted is in the division of Autonomous Airside Operation. Huawei is also a pioneer in 5G technology and Bien shared that at Hong Kong International Airport, the company provided the first 5G private network for airports to enable the vision of an autonomous airport city.

Bien also provided Huawei’s forward-looking vision on the technology trends that will define the future by 2025, including bots, AR/VR, intelligent personal digital assistants, Cellular Vehicle-to-Everything (C-V2X) and more.

Watch the full webinar recording on-demand here >>

The second presentation was delivered by Amparo Brea Álvarez, Director of Innovation, Sustainability and Client Experience, Aena, who outlined the airport group’s new strategic plan launched last year, which is made up of three fundamental pillars:

  • From passenger to client – “Exploiting the data to reach the individual knowledge of the passengers who use the airport in order to offer them a personalised experience”
  • Efficient use of resources – “Automate airport management processes and evolve towards as-a-service models”
  • Beyond the airport – “Explore new business areas around sustainable mobility”

“Our vision is to be leaders in the use of digital tools with the objective of optimising the passenger experience, increasing operational efficiency and developing new businesses around sustainability,” she said.

During her presentation, Álvarez also shared some examples of how the airport has been applying technology, including testing video analytics, biometrics, drones and AI virtual assistants.

Watch the full webinar recording on-demand here >>

Joe Chui, VP, Digital & Data Management Systems, Changi Airport Group, then took attendees through the airport’s digital and cultural transformation journey, which dates back to 2011 when the airport’s first mobile app was developed. Fast forward to today, and Changi’s app has transformed into a digital assistant, providing travellers with information on flight updates, on-arrival PCR tests, food delivery, maps, integrated payment systems and much more. Chui said that during the app development process, his team followed the famous Amazon method of “building with the customer in mind and working backwards”.

Chui further stressed the need to learn from innovative companies outside of the airport industry from the likes of Amazon, Spotify, Disney, Microsoft and Apple. “It is very important for us to move beyond the paradigm and bring in new ideas. Innovation does not need to confine to what we’re used to do, and you don’t need to always stick to one way to solve a problem,” he said. This way of thinking has led the Changi team to shift its focus on four core principles – customer over products; experiments over certainty; agility over perfection; community over silos.

Watch the full webinar recording on-demand here >>

Vijaykumar Dayinde, Covering Chief Information Officer, Malaysia Airports, shared Malaysia Airports’ digital innovation framework, called Airports 4.0, which focuses on four key digital transformation themes – terminal operations, passenger experience, staff mobility, safety & security.

Malaysia Airports has already launched a number of integrated initiatives such as mobile app, surveillance for crowd management and retail analytics, single token for contactless and seamless passenger experience, connectivity and Airport Collaborative Decision Making (ACDM) to drive its vision of “connected and digital airport”.

“For all these digital initiatives we wanted to kickstart, we needed a robust network technology foundation,” he explained. “So, in 2020 we launched our Network Refresh Project in a record-breaking time of 4.5 months in collaboration with Huawei, something that usually takes 12-18 months to complete.” The network refresh project enables KLIA and KLIA2 now compatible with state-of-the-art technologies such as 5G, Wi-Fi 6, Internet of Things (IoT) and AI. The new network will also have at least 10 times more capacity than previous network, port speed ranging from 10Gbps to 100Gbps at the core, with scalability capability up to 400Gbps. Digital-led technology such as an ACDM system will also help the airport collaborate more effectively with its airline partners through the sharing of real time information.

Watch the full webinar recording on-demand here >>

The last presentation was delivered by Suhail Kadri, Senior Vice President Technology & Innovation, Hamad International Airport, who share how the airport is gearing up for the upcoming FIFA World Cup 2022, taking place in Qatar this November, by investing heavily in infrastructure, security, safety and operational systems at the airport.

“Even before we get into technology, the most important thing is the facilities. We need to have adequate physical capacity to be able to handle arrivals and departures during peak times,” Kadri said. Indeed, HIA is currently undergoing major expansion projects, consisting of Phase A and B. Phase A of the current expansion will comprise of a central concourse linking concourses D and E, which will increase the airport’s capacity to more than 53 million passengers annually by September 2022. Phase B, which will be completed after 2022, will extend concourses D and E to further enhance the airport’s capacity to more than 60 million passengers annually. The expansion plan also includes 11,720 sqm of landscaped retail and F&B space, which will enhance the multi-dimensional offerings of the five-star airport by integrating world-class art collection and refreshing environment of greenery with contemporary retail and dining concepts among other leisure attractions and facilities under one expansive terminal.

Kadri’s main focus has been on implementing enabling technology in the new physical space, such as smart security screening lanes, wireless connectivity, cyber security, biometrics, computer vision, machine learning and artificial intelligence.

Beyond the World Cup, Kadri shared that the key focus will be on data-driven digital transformation to drive operational excellence, customer experience and revenue, and sustainability. The airport is also creating a ‘Digital Twin’ designed to provide visual 3D situational awareness in real-time on what is working well and what needs attention to maintain operational excellence of HIA’s world-class passenger experience.

The webinar also provided an opportunity for the panellists to address questions from the audience around prioritising which technologies to invest in, leveraging data and digital platforms to create new business models, and moving towards better technological interoperability. The overarching conclusion during the discussion was the need to collaborate to deliver a seamless and unified end-to-end passenger experience and create greater efficiencies through digital means.

Watch the full webinar recording on-demand here >>

Article originally published here:
Moving beyond the paradigm: Changi, Aena, HIA, Malaysia Airports & Huawei talk digital transformation and the need for industry-wide collaboration

Read More

Continue Reading

Government

CCP-Linked Virologist Fired After Transferring Ebola From Winnipeg To Wuhan Resurfaces In China – And Is Collaborating With Military Scientists

CCP-Linked Virologist Fired After Transferring Ebola From Winnipeg To Wuhan Resurfaces In China – And Is Collaborating With Military Scientists

Published

on

CCP-Linked Virologist Fired After Transferring Ebola From Winnipeg To Wuhan Resurfaces In China - And Is Collaborating With Military Scientists

A virologist who had a "clandestine relationship" with Chinese agents and was subsequently fired by the Trudeau government has popped back up in China - where she's conducting research with Chinese military scientists and other virology researchers, including at the Wuhan Institute of Virology, where she's allegedly studying antibodies for coronavirus, as well as the deadly Ebola and Niaph viruses, the Globe and Mail reports.

Xiangguo Qiu and her husband Keding Cheng were fired from the National Microbiology Laboratory in Winnipeg, Canada and stripped of their security clearances in July of 2019.

Declassified documents tabled in the House of Commons on Feb. 28 show the couple had provided confidential scientific information to China and posed a credible security threat to the country, according to the Canadian Security Intelligence Service.

The Globe found that Dr. Qiu’s name appears on four Chinese patent filings since 2020, two with the Wuhan Institute of Virology whose work on bat coronaviruses has placed it at the centre of concerns that it played a role in the spread of COVID-19 – and two with the University of Science and Technology of China, or USTC. The patents relate to antibodies against Nipah virus and work related to nanobodies, including against coronaviruses. -Globe and Mail

Canadian authorities began questioning the pair's loyalty, as well as the potential for coercion or exploitation by a foreign entity, according to more than 600 pages of documents reported by The Counter Signal.

Highlights (via CTVNews.ca):

  • Qiu and Cheng were escorted out of Winnipeg's National Microbiology Laboratory in July 2019 and subsequently fired in January 2021.
  • The pair transferred deadly Ebola and Henipah viruses to China's Wuhan Institute of Virology in March 2019.
  • The Canadian Security Intelligence Service assessed that Qiu repeatedly lied about the extent of her work with institutions of the Chinese government and refused to admit involvement in various Chinese programs, even when evidence was presented to her.
  • [D]espite being given every opportunity in her interviews to describe her association with Chinese entities, "Ms. Qiu continued to make blanket denials, feign ignorance or tell outright lies."
  • A November 2020 Public Health Agency of Canada report on Qiu says investigators "weighed the adverse information and are in agreement with the CSIS assessment."
  • A Public Health Agency report on Cheng's activities says he allowed restricted visitors to work in laboratories unescorted and on at least two occasions did not prevent the unauthorized removal of laboratory materials.
  • Cheng was not forthcoming about his activities and collaborations with people from government agencies "of another country, namely members of the People's Republic of China."

Following their firings, Qiu returned to China despite it being under a pandemic travel lockdown until January, 2023.

"It’s very likely that she received quite preferential treatment in China on the basis that she’s proven herself. She’s done a very good job for the government of China," said Brendan Walker-Munro, senior research fellow at Australia’s University of Queensland Law School. "She’s promoted their interests abroad. She’s returned information that is credibly useful to China and to its ongoing research."

More via the Globe and Mail;

Documents reviewed by The Globe show that Dr. Qiu is most closely aligned with the University of Science and Technology of China (USTC) in Hefei. In March, 2023, a document posted by a Chinese pharmaceutical company listed Dr. Qiu as second amongst “major completion personnel” on a project awarded by the Chinese Preventive Medicine Association for study related to an anti-Ebola virus therapeutic antibody. Most of the other completion personnel were associated with the Chinese People’s Liberation Army.

USTC was founded by the Chinese Academy of Sciences and initially established to build up Chinese scientific expertise useful to the military, which at the time was pursuing technology to build satellites, intercontinental ballistic missiles and atomic bombs. The university has continued to maintain close military ties.

The document says Dr. Qiu works for USTC. Jin Tengchuan, the principal investigator at the Laboratory of Structural Immunology at USTC, lists her as a co-inventor on a patent. Mr. Jin did not respond to requests for comment.

A person who answered the phone at USTC told The Globe, “I don’t have any information about this teacher.”

In 2012, USTC signed a strategic co-operation agreement with the Army Engineering University of the People’s Liberation Army, designed to strengthen research on cutting-edge technology useful for communications, weaponry and other national-defence priorities.

Dr. Qiu is also listed as a 2019 doctoral supervisor for students studying virology at Hebei Medical University.

Well, that makes me wonder what circumstances she was under when she emigrated to Canada. Why did she come?” asked Earl Brown, a professor emeritus of biochemistry, microbiology and immunology at the University of Ottawa’s faculty of medicine who has worked extensively in China in the past. “People leave for more freedom from China, or to make more money. But China keeps tabs on most people so I am not sure if she came over to infiltrate or whether she came and the infiltration happened later through contact with China.”

It may be impossible to answer that question. Three former colleagues at the National Microbiolgy Lab have indicated that Dr. Qiu and her husband were diligent and pleasant to deal with, but largely kept to themselves outside of work. They say Dr. Qiu was a brilliant scientist with a strong work ethic, although her English was weak. The Globe is not identifying the three who did not want to be named.

Dr. Qiu is a medical doctor from Tianjin, China, who came to Canada for graduate studies in 1996. She started at the University of Manitoba, but began working at the national lab as a research scientist in 2006, working her way up to become head of the vaccine development and antiviral therapies section in the National Microbiology Laboratory’s special pathogens program.

She was also part of the team that helped develop ZMapp, a treatment for the deadly Ebola virus, which killed more than 11,000 people in West Africa between 2014 and 2016.

“My sense is this was part of a larger strategy by China to get access to our innovation system,” said Filippa Lentzos, an associate professor of science and international security at King’s College London. “It was a way for them to to find out what was going on in Canada’s premier lab.”

Initially trained as a medical doctor, Dr. Qiu graduated in 1985 from Hebei University in the coastal city of Tianjin, which lies southeast of Beijing. Dr. Qiu went on to obtain her master of science degree in immunology at Tianjin Medical University in 1990.

Her career at Canada’s top infectious disease lab in Winnipeg began in 2003, only four years after Ottawa opened this biosafety level 4 facility at the Canadian Science Centre for Human and Animal Health.

Over time, she built up a reputation for academic collaboration, particularly with China. It was welcomed by management who felt her work was helping build a name internationally for the National Microbiology Lab.

By the time Canadian officials intervened in 2018 and began investigating, documents show, Dr. Qiu was running 44 separate projects at the Winnipeg lab, an uncommonly large workload.

Her work with former colleague and microbiologist Gary Kobinger vaulted Dr. Qiu into the international spotlight. The pair developed a treatment for Ebola, one that in its first human application led to the full recovery of 27 patients with the infection during a 2014 outbreak in Liberia.

Mr. Kobinger’s career continued to soar and he is now director of the Galveston National Laboratory, a renowned biosafety level 4 facility in Texas. In 2022, he told The Globe that it was “heartbreaking” to see what had happened to his colleague. He declined to speak for this article.

“She had lost a lot of weight with all the stress. She was so convinced that this was all a misunderstanding … and she would go back to her job,” he said in 2022. “ Her career has been destroyed with all this. She was one of the top female Canadian scientists of virology and Canada has lost that.”

Over a period of 13 months, though, the Chinese-Canadian microbiologist and her biologist husband’s lives were turned upside down.

She went from being feted at Ottawa’s Rideau Hall with a Governor-General’s Award in May, 2018, to being locked out of the Winnipeg lab in July, 2019 – the high-security facility where she had made her name as a scientist in Canada. By January, 2021, she and Mr. Cheng were fired.

Last month, after being pressed into explaining what happened, the Canadian government finally disclosed the reasons for this extraordinary dismissal: CSIS found the pair had lied about and hid their co-operation with China from Ottawa.

A big question remains following their departure: Why would Dr. Qiu risk her career, including the stature associated with developing an Ebola treatment, for China?

Read the rest here...

Tyler Durden Thu, 03/21/2024 - 18:40

Read More

Continue Reading

International

You can now enter this country without a passport

Singapore has been on a larger push to speed up the flow of tourists with digital immigration clearance.

Published

on

In the fall of 2023, the city-state of Singapore announced that it was working on end-to-end biometrics that would allow travelers passing through its Changi Airport to check into flights, drop off bags and even leave and exit the country without a passport.

The latter is the most technologically advanced step of them all because not all countries issue passports with the same biometrics while immigration laws leave fewer room for mistakes about who enters the country.

Related: A country just went visa-free for visitors with any passport

That said, Singapore is one step closer to instituting passport-free travel by testing it at its land border with Malaysia. The two countries have two border checkpoints, Woodlands and Tuas, and as of March 20 those entering in Singapore by car are able to show a QR code that they generate through the government’s MyICA app instead of the passport.

A photograph captures Singapore's Tuas land border with Malaysia.

Here is who is now able to enter Singapore passport-free

The latter will be available to citizens of Singapore, permanent residents and tourists who have already entered the country once with their current passport. The government app pulls data from one's passport and shows the border officer the conditions of one's entry clearance already recorded in the system.

More Travel:

While not truly passport-free since tourists still need to link a valid passport to an online system, the move is the first step in Singapore's larger push to get rid of physical passports.

"The QR code initiative allows travellers to enjoy a faster and more convenient experience, with estimated time savings of around 20 seconds for cars with four travellers, to approximately one minute for cars with 10 travellers," Singapore's Immigration and Checkpoints Authority wrote in a press release announcing the new feature. "Overall waiting time can be reduced by more than 30% if most car travellers use QR code for clearance."

More countries are looking at passport-free travel but it will take years to implement

The land crossings between Singapore and Malaysia can get very busy — government numbers show that a new post-pandemic record of 495,000 people crossed Woodlands and Tuas on the weekend of March 8 (the day before Singapore's holiday weekend.)

Even once Singapore implements fully digital clearance at all of its crossings, the change will in no way affect immigration rules since it's only a way of transferring the status afforded by one's nationality into a digital system (those who need a visa to enter Singapore will still need to apply for one at a consulate before the trip.) More countries are in the process of moving toward similar systems but due to the varying availability of necessary technology and the types of passports issued by different countries, the prospect of agent-free crossings is still many years away.

In the U.S., Chicago's O'Hare International Airport was chosen to take part in a pilot program in which low-risk travelers with TSA PreCheck can check into their flight and pass security on domestic flights without showing ID. The UK has also been testing similar digital crossings for British and EU citizens but no similar push for international travelers is currently being planned in the U.S.

Read More

Continue Reading

International

This country became first in the world to let in tourists passport-free

Singapore has been on a larger push to speed up the flow of tourists with digital immigration clearance.

Published

on

In the fall of 2023, the city-state of Singapore announced that it was working on end-to-end biometrics that would allow travelers passing through its Changi Airport to check into flights, drop off bags and even leave and exit the country without a passport.

The latter is the most technologically advanced step of them all because not all countries issue passports with the same biometrics while immigration laws leave fewer room for mistakes about who enters the country.

Related: A country just went visa-free for visitors with any passport

That said, Singapore is one step closer to instituting passport-free travel by testing it at its land border with Malaysia. The two countries have two border checkpoints, Woodlands and Tuas, and as of March 20 those entering in Singapore by car are able to show a QR code that they generate through the government’s MyICA app instead of the passport.

A photograph captures Singapore's Tuas land border with Malaysia.

Here is who is now able to enter Singapore passport-free

The latter will be available to citizens of Singapore, permanent residents and tourists who have already entered the country once with their current passport. The government app pulls data from one's passport and shows the border officer the conditions of one's entry clearance already recorded in the system.

More Travel:

While not truly passport-free since tourists still need to link a valid passport to an online system, the move is the first step in Singapore's larger push to get rid of physical passports.

"The QR code initiative allows travellers to enjoy a faster and more convenient experience, with estimated time savings of around 20 seconds for cars with four travellers, to approximately one minute for cars with 10 travellers," Singapore's Immigration and Checkpoints Authority wrote in a press release announcing the new feature. "Overall waiting time can be reduced by more than 30% if most car travellers use QR code for clearance."

More countries are looking at passport-free travel but it will take years to implement

The land crossings between Singapore and Malaysia can get very busy — government numbers show that a new post-pandemic record of 495,000 people crossed Woodlands and Tuas on the weekend of March 8 (the day before Singapore's holiday weekend.)

Even once Singapore implements fully digital clearance at all of its crossings, the change will in no way affect immigration rules since it's only a way of transferring the status afforded by one's nationality into a digital system (those who need a visa to enter Singapore will still need to apply for one at a consulate before the trip.) More countries are in the process of moving toward similar systems but due to the varying availability of necessary technology and the types of passports issued by different countries, the prospect of agent-free crossings is still many years away.

In the U.S., Chicago's O'Hare International Airport was chosen to take part in a pilot program in which low-risk travelers with TSA PreCheck can check into their flight and pass security on domestic flights without showing ID. The UK has also been testing similar digital crossings for British and EU citizens but no similar push for international travelers is currently being planned in the U.S.

Read More

Continue Reading

Trending