2018 marks the beginning of AI democratization

Jan 12 15:01 2018 Print This Article

By Chirag Dekate, Gartner, Inc.

As advances in virtual assistants and deep learning will foster adoption of artificial intelligence (AI) and the coming year will mark the beginning of the democratization of AI. In other words, a much broader range of companies and government departments will use AI.

Throughout 2018, AI performance will continue to improve. The increased availability of AI capabilities embedded in applications and platforms like cloud office suites and deep neural network (DNN)-based virtual assistants, such as Alexa and Siri, will boost intelligent conversational interfaces to products and services.

CIOs view making progress with AI initiatives as one of their top-five priorities for 2018. Gartner’s latest CIO survey of 3,160 CIOs from 98 countries, found that 21 per cent of CIOs are already piloting AI initiatives or have short-term plans for them. Another 25 per cent have medium- or long-term plans.

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