Connect with us

Violence is common and increasing in pandemic-era California

Violence is on the rise in California, with significant increases observed during the COVID-19 pandemic, according to the latest annual report from the…

Published

on

Violence is on the rise in California, with significant increases observed during the COVID-19 pandemic, according to the latest annual report from the California Study on Violence Experiences across the Lifespan (CalVEX). Led by researchers at University of California San Diego School of Medicine, CalVEX is the nation’s only multi-year statewide assessment of violent experiences.

Credit: UC San Diego Health Sciences

Violence is on the rise in California, with significant increases observed during the COVID-19 pandemic, according to the latest annual report from the California Study on Violence Experiences across the Lifespan (CalVEX). Led by researchers at University of California San Diego School of Medicine, CalVEX is the nation’s only multi-year statewide assessment of violent experiences.

The findings, shared in a public report on September 8, 2022, reveal that more than one in six Californians (18 percent) experienced physical or sexual violence in the past year, and one in every 25 Californians experienced intimate partner violence. Rates of both physical and sexual violence have increased since the start of the pandemic, with physical violence nearly doubling for men from 2020 to 2022. Further demographic disparities highlight potential contributing factors that may have been exacerbated by the pandemic. 

“Californians are experiencing violence at epidemic proportions,” said principal investigator Anita Raj, PhD, professor at University of California San Diego School of Medicine and Division of Social Sciences. “Current violence prevention efforts are clearly woefully inadequate and often ignore the gendered nature of violence, its intersections with other socioeconomic vulnerabilities and its disproportionate effects on marginalized populations.” 

The majority of victims never formally report these experiences, so researchers say relying on criminal justice data or health records to examine the state of violence often fails to capture the true breadth of abuses. Instead, CalVEX surveys a representative sample of adults across the state and uses their responses to estimate population rates. Data in the latest report were collected in March 2022 from 2,285 adults.

The results reveal various gender disparities in the experience and perpetration of violence. Men are more likely than women to have faced physical violence, whereas women are more likely than men to have experienced many forms of sexual violence. While more than 1.5 million adults in California admit to committing acts of sexual violence in the past year, men were more than two times as likely as women to report that they perpetrated sexual violence and intimate partner violence. 

Women also showed greater mental health impacts and life disruptions due to violent experiences, with 82 percent of women reporting anxiety or depression as a result of physically aggressive, coercive or forced sexual behavior. Women who reported physical violence were also twice as likely as men to miss work or school as well as change or quit a job. 

Socially and economically vulnerable Californians — including Latino and Black communities, LGBTQ communities, people with a history of homelessness or incarceration, and people living with a disability — also faced disproportionate levels of violence. Experiences of financial distress, including eviction and food or housing insecurity, were associated with a two to eight times increased risk of violence. 

“Our findings suggest the rising rates of violence are linked to the harsher social climate, economic insecurity, and poorer physical and mental health that many Californians have experienced over the last few years due to the pandemic,” said Raj.

The researchers advocate for new policies that strengthen social and economic safety nets, programs in violence prevention, and mental health services across the state. Such a multi-level approach, Raj says, would not only address the current violence crisis, but also support post-pandemic rebuilding and make the state more resilient to other health, environmental and socioeconomic stressors to come.

Co-authors of the report include Nicole E. Johns, Nabamallika Dehingia, Wendy Wei Chang and Jennifer Yore, all at UC San Diego. 

# # #


Read More

Continue Reading

International

COVID-19 lockdowns linked to less accurate recollection of event timing

Participants in a survey study made a relatively high number of errors when asked to recollect the timing of major events that took place in 2021, providing…

Published

on

Participants in a survey study made a relatively high number of errors when asked to recollect the timing of major events that took place in 2021, providing new insights into how COVID-19 lockdowns impacted perception of time. Daria Pawlak and Arash Sahraie of the University of Aberdeen, UK, present these findings in the open-access journal PLOS ONE on May 31, 2023.

Credit: Arianna Sahraie Photography, CC-BY 4.0 (https://creativecommons.org/licenses/by/4.0/)

Participants in a survey study made a relatively high number of errors when asked to recollect the timing of major events that took place in 2021, providing new insights into how COVID-19 lockdowns impacted perception of time. Daria Pawlak and Arash Sahraie of the University of Aberdeen, UK, present these findings in the open-access journal PLOS ONE on May 31, 2023.

Remembering when past events occurred becomes more difficult as more time passes. In addition, people’s activities and emotions can influence their perception of the passage of time. The social isolation resulting from COVID-19 lockdowns significantly impacted people’s activities and emotions, and prior research has shown that the pandemic triggered distortions in people’s perception of time.

Inspired by that earlier research and clinical reports that patients have become less able to report accurate timelines of their medical conditions, Pawlak and Sahraie set out to deepen understanding of the pandemic’s impact on time perception.

In May 2022, the researchers conducted an online survey in which they asked 277 participants to give the year in which several notable recent events occurred, such as when Brexit was finalized or when Meghan Markle joined the British royal family. Participants also completed standard evaluations for factors related to mental health, including levels of boredom, depression, and resilience.

As expected, participants’ recollection of events that occurred further in the past was less accurate. However, their perception of the timing of events that occurred in 2021—one year prior to the survey—was just an inaccurate as for events that occurred three to four years earlier. In other words, many participants had difficulty recalling the timing of events coinciding with COVID-19 lockdowns.

Additionally, participants who made more errors in event timing were also more likely to show greater levels of depression, anxiety, and physical mental demands during the pandemic, but had less resilience. Boredom was not significantly associated with timeline accuracy.

These findings are similar to those previously reported for prison inmates. The authors suggest that accurate recollection of event timing requires “anchoring” life events, such as birthday celebrations and vacations, which were lacking during COVID-19 lockdowns.

The authors add: “Our paper reports on altered timescapes during the pandemic. In a landscape, if features are not clearly discernible, it is harder to place objects/yourself in relation to other features. Restrictions imposed during the pandemic have impoverished our timescape, affecting the perception of event timelines. We can recall that events happened, we just don’t remember when.

#####

In your coverage please use this URL to provide access to the freely available article in PLOS ONE: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0278250

Citation: Pawlak DA, Sahraie A (2023) Lost time: Perception of events timeline affected by the COVID pandemic. PLoS ONE 18(5): e0278250. https://doi.org/10.1371/journal.pone.0278250

Author Countries: UK

Funding: The authors received no specific funding for this work.


Read More

Continue Reading

Spread & Containment

Hyro secures $20M for its AI-powered, healthcare-focused conversational platform

Israel Krush and Rom Cohen first met in an AI course at Cornell Tech, where they bonded over a shared desire to apply AI voice technologies to the healthcare…

Published

on

Israel Krush and Rom Cohen first met in an AI course at Cornell Tech, where they bonded over a shared desire to apply AI voice technologies to the healthcare sector. Specifically, they sought to automate the routine messages and calls that often lead to administrative burnout, like calls about scheduling, prescription refills and searching through physician directories.

Several years after graduating, Krush and Cohen productized their ideas with Hyro, which uses AI to facilitate text and voice conversations across the web, call centers and apps between healthcare organizations and their clients. Hyro today announced that it raised $20 million in a Series B round led by Liberty Mutual, Macquarie Capital and Black Opal, bringing the startup’s total raised to $35 million.

Krush says that the new cash will be put toward expanding Hyro’s go-to-market teams and R&D.

“When we searched for a domain that would benefit from transforming these technologies most, we discovered and validated that healthcare, with staffing shortages and antiquated processes, had the greatest need and pain points, and have continued to focus on this particular vertical,” Krush told TechCrunch in an email interview.

To Krush’s point, the healthcare industry faces a major staffing shortfall, exacerbated by the logistical complications that arose during the pandemic. In a recent interview with Keona Health, Halee Fischer-Wright, CEO of Medical Group Management Association (MGMA), said that MGMA’s heard that 88% of medical practices have had difficulties recruiting front-of-office staff over the last year. By another estimates, the healthcare field has lost 20% of its workforce.

Hyro doesn’t attempt to replace staffers. But it does inject automation into the equation. The platform is essentially a drop-in replacement for traditional IVR systems, handling calls and texts automatically using conversational AI.

Hyro can answer common questions and handle tasks like booking or rescheduling an appointment, providing engagement and conversion metrics on the backend as it does so.

Plenty of platforms do — or at least claim to. See RedRoute, a voice-based conversational AI startup that delivers an “Alexa-like” customer service experience over the phone. Elsewhere, there’s Omilia, which provides a conversational solution that works on all platforms (e.g. phone, web chat, social networks, SMS and more) and integrates with existing customer support systems.

But Krush claims that Hyro is differentiated. For one, he says, it offers an AI-powered search feature that scrapes up-to-date information from a customer’s website — ostensibly preventing wrong answers to questions (a notorious problem with text-generating AI). Hyro also boasts “smart routing,” which enables it to “intelligently” decide whether to complete a task automatically, send a link to self-serve via SMS or route a request to the right department.

A bot created using Hyro’s development tools. Image Credits: Hyro

“Our AI assistants have been used by tens of millions of patients, automating conversations on various channels,” Krush said. “Hyro creates a feedback loop by identifying missing knowledge gaps, basically mimicking the operations of a call center agent. It also shows within a conversation exactly how the AI assistant deduced the correct response to a patient or customer query, meaning that if incorrect answers were given, an enterprise can understand exactly which piece of content or dataset is labeled incorrectly and fix accordingly.”

Of course, no technology’s perfect, and Hyro’s likely isn’t an exception to the rule. But the startup’s sales pitch was enough to win over dozens of healthcare networks, providers and hospitals as clients, including Weill Cornell Medicine. Annual recurring revenue has doubled since Hyro went to market in 2019, Krush claims.

Hyro’s future plans entail expanding to industries adjacent to healthcare, including real estate and the public sector, as well as rounding out the platform with more customization options, business optimization recommendations and “variety” in the AI skills that Hyro supports.

“The pandemic expedited digital transformation for healthcare and made the problems we’re solving very clear and obvious (e.g. the spike in calls surrounding information, access to testing, etc.),” Krush said. “We were one of the first to offer a COVID-19 virtual assistant that deployed in under 48 hours based on trusted information from the health system and trusted resources such as the CDC and World Health Organization …. Hyro is well funded, with good growth and momentum, and we’ve always managed a responsible budget, so we’re actually looking to expand and gather more market share while competitors are slowing down.”

Hyro secures $20M for its AI-powered, healthcare-focused conversational platform by Kyle Wiggers originally published on TechCrunch

Read More

Continue Reading

Spread & Containment

Burger King Adds a Failed McDonald’s Comfort-Food Menu Item

Both companies have tried to make this beloved southern staple work, and Burger King is trying again with multiple new versions.

Published

on

Fast-food burger chains deal in the familiar. 

They sell comfort food, meals that make their customers feel good (even if that feeling soon enough turns to regret).

When one of the big three chains -- McDonald's, Wendy's (WEN) - Get Free Report, and Burger King -- adds a new menu item, it's either something outrageous designed to get publicity or an item that builds on the comfort-food model.

DON'T MISS: Unique McDonald's Sandwich Makes Its Menu Return

That's why so many fast-food innovations arise from taking a core menu item and give it a small twist. Wendy's does this more than any other chain as it rotates in different takes on cheese fries and new burgers that add well-known flavors like pretzel buns or more bacon.

McDonald's (MCD) - Get Free Report has been experimenting with similar ideas -- specifically trying to make southern classics like sweet tea and chicken biscuits -- work. The chain has had more success with sweet tea, which has become a menu staple, than it has with making chicken biscuits a morning staple.

And while McDonald's has tried to add southern style chicken biscuits to its morning menu without sustained success, that has not stopped its rivals from taking their own shot at the regional favorite. 

Wendy's has offered its Honey Butter Chicken Biscuit since it brought back its breakfast menu in 2020. And now Restaurant Brands International's (QSR) - Get Free Report Burger King has decided to add multiple takes on a chicken biscuit to its morning menu.

Wendy's also sold a "hot" version of its Honey Butter Chicken Biscuit.

Image source: Wendy's.

Burger King Adds Multiple Chicken Biscuits  

Burger King has built its morning menu around meat. The chain sells versions of its famed Croissan'Wich with double sausage, one with bacon, ham, and sausage, and similar offerings on biscuits.

Now, Burger King has been testing adding chicken to its meaty morning lineup.

Some of the chain's locations already sell a regular Chicken Biscuit and a Smoky Maple Chicken Croissan’wich (although those items are not being sold nationwide) and now it's testing a new take on a chicken biscuit in select markets.

"The Smoky Maple Chicken Biscuit features breaded white meat chicken with a smoky maple glaze on a warm buttermilk biscuit. It will be available through Aug. 31 while supplies last," according to Restaurant Business Online.

Burger King is offering the Smoky Maple Chicken Biscuit only in the Kansas City and Orlando-Daytona Beach markets.

McDonald's Also Bets On Breakfast Comfort Food 

McDonald's first put bagels on its breakfast menu in 1999. They were removed in January 2022 when the chain eliminated all-day breakfast and slimmed down its morning menu due to the covid pandemic.

Losing the bagels wasn't just about customers getting one less bread choice for their breakfast sandwich. It also invvolved McDonald's removing steak -- a meat that was only sold on a bagel -- from its morning menu.

Now, after a slow rollout across the country, McDonald's has returned its popular breakfast bagels to menus nationwide (albeit without making an official announcement).

Fans clamored for the return on social media in April 2022, when McDonald's Tweeted "Bring back ____." Tens of thousands of fans answered the query and the Breakfast Bagels were a popular request.

The most-requested item, the Snack Wrap, has not been returned and might not despite customer interest because making them adds complexity to the chain's kitchen operations. 

That's something the company has been working against as it works to streamline delivery and digital sales.         

Read More

Continue Reading

Trending