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Top Issues Facing CEOs in 2023: How to Thrive Through the Impending Global Recession and Systemic Inflation

Top Issues Facing CEOs in 2023: How to Thrive Through the Impending Global Recession and Systemic Inflation
PR Newswire
NEW YORK, Jan. 10, 2023

Highlights from Client Letter Published by CEO Leadership Advisor Stephen A. Miles, Head of The Miles Gr…

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Top Issues Facing CEOs in 2023: How to Thrive Through the Impending Global Recession and Systemic Inflation

PR Newswire

Highlights from Client Letter Published by CEO Leadership Advisor Stephen A. Miles, Head of The Miles Group

"The crystal ball for most CEOs is blurry or nonexistent, so the companies that do thrive through the next phase of the cycle will be those that see this as an opportunity to differentiate and win."

NEW YORK, Jan. 10, 2023 /PRNewswire/ -- Stephen Miles, CEO of The Miles Group, a leadership advisory firm to top CEOs, boards, C-suites, and corporations around the globe, today published his annual letter outlining the top issues he sees facing leaders in 2023.

"The first question on most CEOs' minds for 2023 is not 'if' but 'when' the global economy will enter into a recession," says Miles. 

"As the new year begins, many signs remain surprisingly robust (e.g., unemployment, wage growth, spending, etc.), extending the bullish run further into 2023. It turns out working through more than ten trillion dollars dumped into the global economy takes a lot of work, and we are still in the process of doing so...."

"For CEOs, rather than hunker down, which some will try and likely not survive, a recession can be an opportunity to thrive."

Following are highlights of the critical issues Miles explores in the letter:

  • The Impending Global Recession and Systemic Inflation: "The challenge now for many CEOs is dealing with the systemic cycle of inflation, rather than reacting to the initial shock… However, it is coming, and when it comes, it will hit hard. The crystal ball for most CEOs is blurry or nonexistent, so the companies that do thrive through the next phase of the cycle will be those that see this as an opportunity to differentiate and win. They will do this by being more flexible and agile than their flat-footed competitors, enabling them to respond to setbacks rather than be knocked down by them."
  • The Shift from a Potential-driven World to a Performance-driven World: "The move to a performance- rather than potential-driven world is no more acute than in the technology sector. On an uninterrupted 21-year run, it has brought many of its founders and CEOs cult-like status for having the Midas touch, the ability to turn nothing into gold overnight… It is going to be a longer and more painful death for them as we move into a performance-driven world that is less interested in moon shots, if they do not have some sort of return on investment in a measurable period of time... When there is hardship and scarcity it almost always leads to invention and innovation. We will likely see many CEOs take advantage of this new world for tech and grow rather than stagnate."
  • Regulatory Focus and Enforcement: "Technology and the rest of industry have a new foe, and that foe is regulation… Many CEOs have never experienced this level of scrutiny and aggressiveness. To see something as stifling to one's business model, look at what it was like for Microsoft when they were charged by the DOJ in the 1990s. We are likely to see a lot more action on the regulatory front across all industries in the coming year, and beyond."
  • The Decoupling of China: "The combination of supply chain restraints and China entering into a new phase of aggressive posturing on the global stage has sent a flare up for many global CEOs who have people and operations in China. The pandemic revealed how fragile the global supply chain really was and how much we had traded accessible, durable, and multi-source for global, low-friction, and single-source. It was an alarm bell for CEOs around the world when defense contractors could not build military weapons because their supply chains were shut down due to Covid-19 restrictions. The resulting actions of moving to local and dual source are deeply painful, very hard, and very expensive, and it will put a continued acute inflationary element into the world. We are moving from 30+ years of lower cost and deflation to higher cost and inflation, and we are all going to bear that price for years to come."
  • Energy Transition and its Implications: "The 'Catch-22' with government leaders is that they have moved away from any form of compromise or transition, and everything is now 'all or nothing.' Unfortunately to do what needs to be done, we need an energy transition strategy, and this takes time and compromise. Another concern of CEOs, which no one seems to be writing about, is not the cost of oil, but the availability of the most important fuel source on the planet: diesel fuel. The world runs on diesel, and we have a shortage that is going to drive up the price of just about everything, as you cannot move anything anywhere without being reliant on diesel."
  • ESG: Navigating Divided Governments using the Legal System to Drive Policy: "A topic of great interest for many global CEOs is how to work with governments at the federal and local levels to advance legislation. The era of political parties working together towards a greater good for the population and economy is over, and now governments are deeply divided. They brand themselves on how divided and oppositional they are from their counterparties, making it nearly impossible to drive forward bi-partisan policy and legislation. The key for CEOs is to form coalitions, use industry associations when they can, and look for precedent-setting cases to…drive policy formation."
  • The Role of the Office and the Future of Work: Employer-Employee Power Dynamics: "The role of the office has been a much-debated topic with camps forming on both sides of the argument. Much of the financial services industry came out early and strong, stating that they are an office-based employer and much of their culture and learning happens in the office. Therefore, their default will be the office. As we move into a post-pandemic world that is brutal, and much harder than the pandemic, it is going to test many of the theories of virtual work, distributed leadership teams, and the role of the office... Our prediction is that in-person work and more co-location will have very high value for many CEOs. [They] realize that over the course of the pure WFH years little or no performance management has happened, and even less investment and development of people has occurred. This is a trend that must be reversed, while still maintaining some employee flexibility."
  • Cyber Concerns: "The separation of the world into good-acting and bad-acting countries continues to amplify state-sponsored cyberattacks, as bad-acting countries put more and more resources behind their missions. The crippling repercussions of a cyberattack – from ransom to far worse – are among the most lethal possible to a company and their CEO and board of directors."
  • Unionization: "One of the biggest surprises for many people is that labor unions are having a new day, only this time they are also focused on companies no one ever believed would be unionized. Many of the reasons for forming a union go beyond compensation to working conditions, scheduling, sick leave, health benefits and annual leave. As we see the minimum wage move higher and higher, many employers with vast frontline workforces will be challenged on their business model's viability. Doubtlessly, this will lead to rapid technological innovation that drastically reduces the need for as many frontline workers. Since frontline workers often do not have many other options, reducing the need for their services will create hardship felt by lower income households, and serious societal repercussions down the road. Many CEOs were thinking this would occur in the early part of 2023, but most are now predicting late 2023 or even early 2024 because of how robust the labor market continues to be, along with spending at the medium to higher ends."

To read Stephen Miles's full client letter, please visit https://miles-group.com/insights/how-to-thrive-through-the-impending-global-recession-and-systemic-inflation/.  

For more information, please contact Davia Temin or Trang Mar of Temin and Company at 212.588.8788 or news@teminandco.com.

About Stephen Miles
Stephen Miles is the Founder and CEO of The Miles Group. Previously, he was a Vice Chairman at Heidrick & Struggles and ran Leadership Advisory Services. With more than 20 years of experience in assessment, executive coaching, top-level succession planning, organizational effectiveness and strategy consulting, Stephen specializes in CEO succession and has partnered with numerous boards of global Fortune 500 companies to ensure that a successful leadership selection and transition occurs. Listen to Stephen on TMG's C-Suite Intelligence podcast, and follow TMG on Twitter and LinkedIn.

About The Miles Group/TMG
TMG develops talent strategies for organizations, teams, and individuals – focusing on high-performance, world-class leadership. Through assessments and development, coaching, leadership transition planning, and organizational design, TMG helps clients cultivate exceptional talent from the C-suite to the next generation of leaders throughout the organization. Clients include many of the Fortune 100 as well as VC portfolio companies, firms in transition, and organizations around the globe and across industries. TMG has been featured in Harvard Business Review, The Wall Street Journal, Bloomberg, Forbes, Fortune, C-Suite, Entrepreneur, and Chief Executive. The firm is headquartered in New York City and operates globally. For more information, visit http://miles-group.com.

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SOURCE The Miles Group/TMG

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One city held a mass passport-getting event

A New Orleans congressman organized a way for people to apply for their passports en masse.

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While the number of Americans who do not have a passport has dropped steadily from more than 80% in 1990 to just over 50% now, a lack of knowledge around passport requirements still keeps a significant portion of the population away from international travel.

Over the four years that passed since the start of covid-19, passport offices have also been dealing with significant backlog due to the high numbers of people who were looking to get a passport post-pandemic. 

Related: Here is why it is (still) taking forever to get a passport

To deal with these concurrent issues, the U.S. State Department recently held a mass passport-getting event in the city of New Orleans. Called the "Passport Acceptance Event," the gathering was held at a local auditorium and invited residents of Louisiana’s 2nd Congressional District to complete a passport application on-site with the help of staff and government workers.

A passport case shows the seal featured on American passports.

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'Come apply for your passport, no appointment is required'

"Hey #LA02," Rep. Troy A. Carter Sr. (D-LA), whose office co-hosted the event alongside the city of New Orleans, wrote to his followers on Instagram  (META) . "My office is providing passport services at our #PassportAcceptance event. Come apply for your passport, no appointment is required."

More Travel:

The event was held on March 14 from 10 a.m. to 1 p.m. While it was designed for those who are already eligible for U.S. citizenship rather than as a way to help non-citizens with immigration questions, it helped those completing the application for the first time fill out forms and make sure they have the photographs and identity documents they need. The passport offices in New Orleans where one would normally have to bring already-completed forms have also been dealing with lines and would require one to book spots weeks in advance.

These are the countries with the highest-ranking passports in 2024

According to Carter Sr.'s communications team, those who submitted their passport application at the event also received expedited processing of two to three weeks (according to the State Department's website, times for regular processing are currently six to eight weeks).

While Carter Sr.'s office has not released the numbers of people who applied for a passport on March 14, photos from the event show that many took advantage of the opportunity to apply for a passport in a group setting and get expedited processing.

Every couple of months, a new ranking agency puts together a list of the most and least powerful passports in the world based on factors such as visa-free travel and opportunities for cross-border business.

In January, global citizenship and financial advisory firm Arton Capital identified United Arab Emirates as having the most powerful passport in 2024. While the United States topped the list of one such ranking in 2014, worsening relations with a number of countries as well as stricter immigration rules even as other countries have taken strides to create opportunities for investors and digital nomads caused the American passport to slip in recent years.

A UAE passport grants holders visa-free or visa-on-arrival access to 180 of the world’s 198 countries (this calculation includes disputed territories such as Kosovo and Western Sahara) while Americans currently have the same access to 151 countries.

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Fast-food chain closes restaurants after Chapter 11 bankruptcy

Several major fast-food chains recently have struggled to keep restaurants open.

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Competition in the fast-food space has been brutal as operators deal with inflation, consumers who are worried about the economy and their jobs and, in recent months, the falling cost of eating at home. 

Add in that many fast-food chains took on more debt during the covid pandemic and that labor costs are rising, and you have a perfect storm of problems. 

It's a situation where Restaurant Brands International (QSR) has suffered as much as any company.  

Related: Wendy's menu drops a fan favorite item, adds something new

Three major Burger King franchise operators filed for bankruptcy in 2023, and the chain saw hundreds of stores close. It also saw multiple Popeyes franchisees move into bankruptcy, with dozens of locations closing.

RBI also stepped in and purchased one of its key franchisees.

"Carrols is the largest Burger King franchisee in the United States today, operating 1,022 Burger King restaurants in 23 states that generated approximately $1.8 billion of system sales during the 12 months ended Sept. 30, 2023," RBI said in a news release. Carrols also owns and operates 60 Popeyes restaurants in six states." 

The multichain company made the move after two of its large franchisees, Premier Kings and Meridian, saw multiple locations not purchased when they reached auction after Chapter 11 bankruptcy filings. In that case, RBI bought select locations but allowed others to close.

Burger King lost hundreds of restaurants in 2023.

Image source: Chen Jianli/Xinhua via Getty

Another fast-food chain faces bankruptcy problems

Bojangles may not be as big a name as Burger King or Popeye's, but it's a popular chain with more than 800 restaurants in eight states.

"Bojangles is a Carolina-born restaurant chain specializing in craveable Southern chicken, biscuits and tea made fresh daily from real recipes, and with a friendly smile," the chain says on its website. "Founded in 1977 as a single location in Charlotte, our beloved brand continues to grow nationwide."

Like RBI, Bojangles uses a franchise model, which makes it dependent on the financial health of its operators. The company ultimately saw all its Maryland locations close due to the financial situation of one of its franchisees.

Unlike. RBI, Bojangles is not public — it was taken private by Durational Capital Management LP and Jordan Co. in 2018 — which means the company does not disclose its financial information to the public. 

That makes it hard to know whether overall softness for the brand contributed to the chain seeing its five Maryland locations after a Chapter 11 bankruptcy filing.

Bojangles has a messy bankruptcy situation

Even though the locations still appear on the Bojangles website, they have been shuttered since late 2023. The locations were operated by Salim Kakakhail and Yavir Akbar Durranni. The partners operated under a variety of LLCs, including ABS Network, according to local news channel WUSA9

The station reported that the owners face a state investigation over complaints of wage theft and fraudulent W2s. In November Durranni and ABS Network filed for bankruptcy in New Jersey, WUSA9 reported.

"Not only do former employees say these men owe them money, WUSA9 learned the former owners owe the state, too, and have over $69,000 in back property taxes."

Former employees also say that the restaurant would regularly purchase fried chicken from Popeyes and Safeway when it ran out in their stores, the station reported. 

Bojangles sent the station a comment on the situation.

"The franchisee is no longer in the Bojangles system," the company said. "However, it is important to note in your coverage that franchisees are independent business owners who are licensed to operate a brand but have autonomy over many aspects of their business, including hiring employees and payroll responsibilities."

Kakakhail and Durranni did not respond to multiple requests for comment from WUSA9.

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Industrial Production Increased 0.1% in February

From the Fed: Industrial Production and Capacity Utilization
Industrial production edged up 0.1 percent in February after declining 0.5 percent in January. In February, the output of manufacturing rose 0.8 percent and the index for mining climbed 2.2 p…

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From the Fed: Industrial Production and Capacity Utilization
Industrial production edged up 0.1 percent in February after declining 0.5 percent in January. In February, the output of manufacturing rose 0.8 percent and the index for mining climbed 2.2 percent. Both gains partly reflected recoveries from weather-related declines in January. The index for utilities fell 7.5 percent in February because of warmer-than-typical temperatures. At 102.3 percent of its 2017 average, total industrial production in February was 0.2 percent below its year-earlier level. Capacity utilization for the industrial sector remained at 78.3 percent in February, a rate that is 1.3 percentage points below its long-run (1972–2023) average.
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Click on graph for larger image.

This graph shows Capacity Utilization. This series is up from the record low set in April 2020, and above the level in February 2020 (pre-pandemic).

Capacity utilization at 78.3% is 1.3% below the average from 1972 to 2022.  This was below consensus expectations.

Note: y-axis doesn't start at zero to better show the change.


Industrial Production The second graph shows industrial production since 1967.

Industrial production increased to 102.3. This is above the pre-pandemic level.

Industrial production was above consensus expectations.

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