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How to stop fraud

During the summer the accounting department at Edmonton’s Grant McEwan University received an email request from a local construction firm it deals with to change the bank account the institution had to send money to. Over several weeks three university employees communicated with the firm and fi ...

Defining and demystifying AI for the channel

Not too long ago, “AI” was little more than a film title to most people. In terms of a description, you might have gotten the odd tech-savvy individual talking a bit about intelligent machines and robots and the like but for the most part, nothing specific. Today, AI is transforming our world. ...

Hashtag Trending – First driverless taxis hit the road, Apple’s secret tax haven

Waymo’s self-driving taxis will become available to the public soon, Apple’s secret tax haven island has been revealed, and self-driving cars have their own tiny city in South Korea. From Google Trends – Alphabet’s Waymo is set to open its self-driving taxis to the public in Phoenix, ...

Converting leads into customers with CRM

How many pieces of content are generated per average customer engagement? You might answer 20 or 50 or even 100, but without the ability to accurately track and manage your sales and marketing campaigns, you are not where you need to be when it comes to nurturing leads and optimizing your sales pip ...

Hashtag Trending – Russia reached 126M Facebook users, Shopify CEO responds to pundit’s claims

Facebook reveals just how many Americans were reached by Russian content during last year’s U.S. election. Bell and Virgin are already shipping unlocked iPhone X-es. And Shopify CEO Tobias Lutke responds to a short seller’s allegation that his company makes most of its money by essentially oper ...

Cyber Security Awareness Month: What to do if staff demand a risky service

Awareness training is on the minds of many infosec leaders in the past four weeks thanks to the annual Cyber Security Awareness Month campaigns across the country. But while much of the advice deals with ways of getting employees to sharpen their senses, there’s little help dealing with the few o ...

The Government’s Role in E-commerce: My Appearance Before the Standing Committee on International Trade

On the same day that I wrote about the overwhelming volume of hearings, notices, and consultations on digital policy, I also appeared before the House of Commons Standing Committee on International Trade to discuss the role of government policy in fostering the growth of e-commerce. The panel inclu ...

Hashtag Trending – Amazon’s moving to Calgary, Elon Musk spars with a robot

Amazon is setting up shop in the Calgary area, Twitter has been fudging its user numbers for years, and a robot picks a fight with Elon Musk.   From Twitter today comes news that Amazon is setting up shop in the Calgary area – but before you get too excited, no it’s not for its second co ...

There’s a ‘gold rush’ for cyber security solutions to meet coming demands, conference told

Canadian towns and cities aren’t prepared for the coming global clash of restless young, urban mobile users, the rise of the digital economy, online social networks and cyber security, an IT conference has been told. “The fact that cyber security is currently broken means your ability to ascert ...

Master third platform technologies with these 3 experts

VANCOUVER – Artificial intelligence is just like teenage sex – everyone is talking about it and no one is doing it. That and other insights on third platform technologies were discussed at the CanadianCIO Summit event on Thursday. The panel and networking event served as a west-coast companion ...